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Virtual BankingExperience a New Level of Digital Support |
Cornhusker Bank is excited to announce an enhanced way to support you digitally! With Virtual Banking, you can contact us using video, audio, phone, or chat as team members are available for each service. This makes it easy for you to get the help you need when you need it. We’re here to help you meet your financial goals, and our new digital support solution makes it easier than ever for you to do just that!
Here’s how it works
Find our widget on the bottom right side of the screen on our website.
Choose what tool you would like to use to communicate with us. Video and Audio tools will use the microphone, speaker or camera of the device you are using.
Wait until we answer and start chatting! For security, we will always verify your identity before disclosing any information regarding your account.
Customer Engagement Hours
| Monday - Friday | 8:00 a.m. to 5:00 p.m. |
| Saturday | 8:30 a.m. to 12:00 p.m. |
| Sunday | Closed |
Voice Call
Call us directly from our online platforms. You can also request a call directly to your phone, whether your line is domestic or international – just leave your number and we will call you!
Live Chat
For general inquiries, type up your question and receive a quick response on-screen from us. For transactional matters, we will verify your identity via audio to ensure account security. You can also choose to receive the chat transcript for your own records.
Video Chat
For interacting face-to-face, call us with video and get the complete experience, just as if you were visiting us in person. You can see us and talk to us using your device’s camera and microphone – or just a microphone.
Co-Browsing
On-screen guidance while visiting our website. We will walk you through the platform while looking at your screen and showing you exactly where to click.
File Sharing
Send us documents and images needed to complete applications or to update your information by simply uploading the file saved on your device.
Availability
These features are currently available on our website and Online Banking during business hours (8 am - 5:00 pm CST) as team members are available for each service. Try it out today and enjoy all the convenience of this new level of digital support.
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